Privacy Policy | Colorado Door Store

1. Introduction

Colorado Door Store, doing business as Jamb Pro ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services ("Services"). By using our Services, you acknowledge and consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

Name, email address, and phone number
Installation address and property details
Photos or videos of your doors, entryway, and surrounding property
Messages, notes, and communications with our team
Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

Device information (browser type, operating system, device model)
IP address and approximate location
Website usage analytics (pages viewed, time spent, interactions)
Cookies, analytics identifiers, and session logs
Error logs and security event data

2.3 Measurement & Derived Data

We analyze uploaded photos to generate:

Computer-vision–based measurements
3D or depth-model estimates
Installation-relevant property data
Derived metadata used to improve measurement accuracy

2.4 Information From Third Parties

We may receive information from:

Installers and contractors regarding project updates
Marketing and analytics partners
Identity verification or fraud-prevention services

3. How We Use Your Information

We use collected information to:

Generate measurement-based quotes and project estimates
Schedule and coordinate installation appointments
Process payments and manage billing
Communicate about your project
Improve measurement accuracy and model performance
Enhance user experience
Maintain security, fraud detection, and diagnostics
Comply with legal obligations

Additional Uses:

Personalize marketing or recommendations
Analyze product performance
Conduct internal research and development
Provide aggregated analytics to partners (never personally identifiable)

AI/Automated Processing Disclosure:

Our Services may use computer vision, automation, or machine learning to analyze images and generate measurement data. Automated estimates are not guarantees and may require installer verification.

4. Legal Basis for Processing

We process your information based on:

Your consent
Contractual necessity
Legitimate business interests
Compliance with legal obligations

5. Information Sharing

We do not sell your personal information. We may share it only as described:

5.1 Installers & Contractors

We share project-specific information with vetted installers solely to fulfill installations. Installers must maintain confidentiality.

5.2 Service Providers

We use third-party vendors for:

Cloud hosting
Email/SMS delivery
Analytics and performance monitoring
Customer support tools
Payment processing (Stripe)

5.3 Advertising & Analytics Partners

We may share de-identified usage data to:

Measure marketing effectiveness
Personalize website experience
Improve ad performance

5.4 Legal or Safety Requirements

We may disclose information to comply with law or protect our rights.

5.5 Business Transfers

Your information may be transferred in the event of a merger, acquisition, or sale of assets.

5.6 Account Administrators

If you access our Services through a contractor or enterprise account, certain administrators may access relevant data.

6. Image Rights & User-Generated Content

By uploading photos or videos, you grant us a non-exclusive, worldwide, royalty-free license to:

Process and analyze images for measurement
Transmit images to installers
Use images for internal testing, accuracy improvements, and quality assurance
Store images for record-keeping and warranty support

We do not sell or publicly distribute your images.

7. User Responsibilities

You agree to:

Provide clear and accurate photos
Follow instructions for capturing images
Review project details for accuracy
Ensure safe property access for installers

We are not responsible for issues arising from inaccurate or incomplete user submissions.

8. Measurement Disclaimer

Door measurements generated from photos are estimates. Final measurements may require on-site verification. We are not liable for inaccuracies due to:

Poor lighting or image quality
Structural obstructions
Incorrect or incomplete user information

9. Data Security

We use reasonable technical and administrative safeguards, including encryption and secure cloud hosting. No method of transmission is 100% secure.

10. Data Retention

We retain your information as long as needed to:

Deliver Services
Complete active projects
Maintain warranty and installation records
Comply with legal obligations
Prevent fraud and maintain security

You may request deletion via contact@coloradodoorstore.co. Certain data may be retained in backups or in anonymized form.

11. Your Rights

Depending on your location, you may:

Access your information
Request corrections
Request deletion
Request a copy (export)
Restrict processing
Opt out of marketing
Withdraw consent

12. State Privacy Rights

Residents of states with privacy laws (including California and Colorado) have the right to:

Know what categories of data we collect
Request deletion
Request corrections
Opt out of targeted advertising or data sharing
Not face discrimination for exercising rights

We do not "sell" personal information under state privacy laws.

13. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Improve website functionality
Analyze traffic
Measure marketing effectiveness
Personalize experience

You may disable cookies in your browser settings.

14. Third-Party Links

We are not responsible for the privacy practices of external websites.

15. International Users

By using our Services from outside the U.S., you consent to the transfer and processing of your data in the United States.

16. Children's Privacy

We do not knowingly collect information from children under 13. If collected unintentionally, we will delete it.

17. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of updated terms.

18. Contact Us

Colorado Door Store / Jamb Pro

Email: contact@coloradodoorstore.co

Phone: (719) 249-6068